Terms of Service
Please read these terms carefully before using our language tutoring services.
Last Updated: December 2024
Agreement to Terms
By accessing or using the services provided by Zolgrax.world ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
Description of Services
Zolgrax.world provides online language tutoring services, including but not limited to:
- Structured language programs from beginner to advanced levels (A1-C2)
- Conversation clubs with native speakers
- Exam preparation courses (IELTS, TOEFL, DELE, DELF, Goethe-Zertifikat)
- Business language training
- Specialized courses for travel, work abroad, and relocation
User Accounts
Registration
To access certain features of our services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your account information to keep it accurate
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
Account Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for any violation of these Terms or for any other reason we deem necessary.
Payment Terms
Fees
All fees for our services are displayed on our website and are subject to change without notice. You agree to pay all fees associated with the services you purchase.
Payment Processing
Payments are processed through secure third-party payment processors. By making a payment, you agree to the terms and conditions of the payment processor.
Refunds
Refund policies are outlined in our Return Policy. Please review this policy before making a purchase.
User Conduct
You agree not to:
- Use our services for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Infringe upon the intellectual property rights of others
- Transmit any viruses, malware, or harmful code
- Interfere with or disrupt the services or servers
- Harass, abuse, or harm other users or instructors
- Impersonate any person or entity
- Collect or store personal data about other users
- Use automated systems to access our services without permission
Intellectual Property
Our Content
All content on our website, including but not limited to text, graphics, logos, images, audio, video, and software, is the property of Zolgrax.world or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes. You may not:
- Reproduce, distribute, or create derivative works from our content
- Use our content for commercial purposes without permission
- Remove any copyright or proprietary notices
- Share your account credentials with others
User Content
You retain ownership of any content you submit to our services. By submitting content, you grant us a worldwide, royalty-free, perpetual license to use, modify, and display your content in connection with our services.
Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:
- Our services will be uninterrupted or error-free
- Defects will be corrected
- Our services are free of viruses or other harmful components
- The results obtained from using our services will meet your expectations
Limitation of Liability
To the maximum extent permitted by law, Zolgrax.world shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our services.
Indemnification
You agree to indemnify and hold harmless Zolgrax.world, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our services or violation of these Terms.
Modifications to Services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.
Changes to Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Alberta, Canada.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Zolgrax.world
18135 89 St NW, Edmonton, AB T5Z 0S8, Canada
Phone: +1 (780) 716-6881
Email: Contact Us