Privacy Policy

Your privacy is important to us. Learn how we protect and handle your personal information.

Last Updated: December 2024

Introduction

Zolgrax.world ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our language tutoring services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our language courses
  • Contact us through our website
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Make a purchase or payment

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our language tutoring services
  • To process your registrations and payments
  • To communicate with you about your courses and our services
  • To send you marketing communications (with your consent)
  • To respond to your inquiries and provide customer support
  • To analyze website usage and improve user experience
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms of service

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Email delivery services
  • Website analytics and hosting
  • Customer support platforms

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, such as court orders or government agencies.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your data to another service
  • Withdrawal of Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. For more information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Zolgrax.world
18135 89 St NW, Edmonton, AB T5Z 0S8, Canada
Phone: +1 (780) 716-6881
Email: Contact Us